brittany ferries flexi ticket cancellationGenel

Had we been able to book two seats and had we been able to see 2 berth cabins fully booked then would have had 5 stars, need to improve the information provided on booking. Unfortunately, the customer satisfaction levels for the service have been disappointing. I moved . Brittany Ferries offer different types of tickets to its customers. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of 7 spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. Each ticket has a different price set and provides better comfort. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. However, if you want to go further afield, Cherbourg is an easy introduction to the rest of Northern France too. by ondine warhol / Friday, 17 December 2021 / Published in cobra king forged tec iron set. Any 'refund' will come off the final balance. Theres no risk of bored teens on-board either. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent on board facilities, you can just sit back, unwind and enjoy the experience. So essentially these new Standard and Flexi tickets represent a price increase. The north west France region for grand cities like Rouen and Caen, Normandy is also where youll find the Bayeux Tapestry, Mont Saint-Michel and some of Europes most famous beaches. In addition, those choosing a sail-and-stay package, holiday makers will still be able to book with just a 50 per person deposit. Brittany Ferries not playing ball. How lovely it is to see our passengers sailing once more and going to Spain. Depending on your chosen ticket type, the conditions for cancellations will vary - find out more here. Thank you Jude. Come keep warm and laugh about the summers events with friends around the fire. No refund within 4 hours and after outward sailing, Cancellation Fee: 50% of price of ticket or deposit if greater, Cancellation Fee: 50% of price of ticket or deposit if greater. Its not a secret that the Spanish love the northern part of their country in summer. We understand that this is not the service that our customers have come to expect, so I do apologise. Return journey 3hrs delayed so far and still repairing the engines in Cherbourg. A great accolade and one thats a particular honour, as it was voted for by passengers. Staff on standby if anything is needed.Ensuite bathroom with shower and shampoo/ shower gel etc - fridge with water, juice, etc - fruit bowl - box of macarons - tea, coffee, hot chocolate with kettle in room - wardrobes with safe.Twin beds very comfortable, desk and chair, sofa. The company has also taken the opportunity to reassure customers on both sides of the channel concerned by post-Brexit arrangements. Kind regardsLeah Brittany Ferries. Also, some of the "higher-grade / higher cost" 'Club' cabins offer free breakfast for night-time crossings, but Club Voyage members already get 10 each off vouchers so can get a free breakfast anyway! Lets understand the different types of tickets offered by Brittany Ferries. " brittany ferries are ripping customers off, they have doubled my costs, my ferry was cancelled by them and i re-booked for after covid, they then double the costs of your crossing or cancel your booking, the do not reply to emails, you cannot get through on the phone, if you do they charge you and take away your benefits of your membership . Been using your services for many years and never had a problem before. Overall an enjoyable trip and I would recommend Barfleur. Hmm. We have booked a return ferry crossing to Santander on a flexi ticket. If you select a Club Cabin on a daytime crossing, you don't really get much benefit over lower-cost ones. Marchesboy said: Brittany Ferries have cancelled my sailing on May 3 to Santander. Dear Mr RadcliffeThank you for taking the time to leave your review, we do appreciate it.Unfortunately if there is any limited mobility or disabilities on your booking then you would need to contact us so we can add on the parking for you, we are always happy to help and love speaking to you.We look forward to having you on board for the next 30 years! Whatever we face come 31 October, Brittany Ferries is committed to make the journey as seamless as possible for Brits travelling to France and for French passengers coming to the UK. I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. Thats why theyre offering Free Flexible Ticket Upgrades* for travel between now and 31 October 2023. After an initial 'not helpful reply' I was assured the bag had been found by the Cleaners and would be awaiting collection on my Return Journey in January. Ferry Portsmouth to Santander. Dear Claire,Thank you for your 5* review.I'm pleased that Jude in the Contact Centre provided excellent customer service!We look forward to welcoming you on board.Kind regardsLeahBrittany Ferries. We often link to other websites, but we can't be responsible for their content. read more, Ferry Portsmouth to Santander. You can get up to 40% OFF the Bari - Igoumenitsa, Bari - Corfu . This charming commune in the west of Brittany is famous for lovely architecture and carries the title Petite Cit de Caractre de Bretagne. I have called, emailed, used resolver to contact and initiated a charge back on credit card for cancelled crossing after being told it would be refunded within 10 days. Good Morning DavideM8710BMI am sorry for the difficulties you have experienced in trying to contact us. 3. These tickets require a 25% deposit at the time of booking. Dear Anita,Thank you for your 5* review.We look forward to welcoming you on board.Kind regardsLeahBrittany Ferries. Cabins excellent. more. It's just all a little confused (as are the ticket options). Brittany Ferries also charges cancellation fees on its tickets. Would not refund difference or apply to my booking when I phoned. In case of cancellation, you will receive a higher refund amount if the ticket is more expensive. Do it as soon as possible as I think there may be penalties for late changes - ringing them may be best. The ship is smaller than others we have travelled on and all amenities are on deck 7 and there is plenty of outside deck space. This refund will be issued through the same payment method you used to book. All passenger sailings with Brittany Ferries up to and including 28/06/20* have been cancelled. . Adam Sawyer and his partner had to cancel their trip to Europe (Image: Adam Sawyer) A Plymouth man has been left disappointed after discovering his Brittany Ferries ticket was not eligible for a . Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . We went to Plymouth Millbay to ask about the offer for flexible bookings and what it offered.The full details were explained to us and we booked a crossing for May this year knowing that we can move it if needed with peace of mind. If you need help or advice, its readily available. If you cancel you will only get a 75% refund. https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-termsI can see from our records that you have been liaising with members of our Customer Services team. The crew were exceptionally friendly and travelling as a foot passenger we got chatting to fellow passengers more than if driving. Kind regardsAlison Brittany Ferries. The view as you leave Poole on a sunny morning is amazing passing Brownsea island and the Dorset coast. Brittany Ferries, officially Best Travel Company for Family Holidays, Brittany Ferries celebrates its 50th Anniversary in 2023 with Flexi Ticket offers for family travel. Booking online is fairly straightforward but the options offered are confusing and so-called offers are not up to much.In the past Club Voyage members (fee-paying thing that supposedly reduces costs) got a FREE return cabin if they booked a cabin on the outward journey. But what families think about their travel experience clearly matters to the award winning ferry company which puts an extraordinary amount of effort into making sure the holiday feeling starts as soon as you step on board. Loved by our customers However, your ticket fare doesn't cover all extra cost, our sailings are priced individually and our prices are subject to change. Some of the add-ons on this site are powered by. Thank you for posting your comments. Flexi : Free amendments up to 4 hours prior to outward sailing. To help customers find the best deal on their ferry fare and to bring more choice to the market, Brittany Ferries has introduced a new ticket structure this year. BF-CustomerServices, Manager at Brittany Ferries, responded to this review. No reduction in ferry price because of this. We travelled from Plymouth to Santander, Spain on the Pont Aven. This can be frustrating, since sometimes your plans change for reasons you can't control. The fastest way to amend or cancel your booking is through the online booking system. Score: 4.3/5 (13 votes) . For a better experience, please enable JavaScript in your browser before proceeding. for the first time since covid travel restrictions. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Email sent: Jan 10, 2023 3:49pm. Overall this was a much better Good Afternoon sowennaI am sorry to hear of your disappointment with the terms and conditions of the Flexi ticket. 381. No contact. Ventouris Ferries runs regular crossings from Bari, in southern Italy, to mainland Greece and the islands of Corfu and Sami.. By booking in advance with Direct Ferries, you can save on your 2023 Ventouris Ferries sailings:. Tripadvisor performs checks on reviews. But that's far from all that's . We look forward to welcoming you on board. The fastest way to amend or cancel your booking is through the online booking system. Brittany Ferries has its own cancellation and refund policy, like any other ferry service. Calais & Dunkirk - Dover. MH. Read 1 more review about Brittany Ferries. It was a far improvement over it's near sister ship Galicia. Overall this was a much better Like railways, water ferries are a popular method to travel between different European countries. DoNotPay can help you avoid unwanted charges altogether with its virtual credit cardproduct. You rock! Have been trying to get through for months. They give you the option to cancel with a 75% refund until four hours before your scheduled travel. Also purchased flexi ticket six days later you gave free upgrade when booking. Route: Santander -to- Portsmouth aboard the Galicia (11.12.2022) P.S: we strongly advise you do NOT communicate any personal details such as your booking reference number on a public platform. 50% of booking value as cancellation fee. What a downcome. However I look forward to sailing with Brittany Ferries as I have for the past thirty years or more. Most flexibility, 25% deposit at time of booking, free amendments up to four hours before departure and 75% refund in the event of cancellation before departure. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. Revenue impacts the experiences featured on this page. Kind regardsLeahBrittany Ferries. They do nothing, you have to ring and ring and ring, no answer. 20/20 per amendment within 4 hours and after outward sailing : . The most popular fare, 50% deposit on booking and free amendments up to two weeks before departure. Book now to get our Flexi ticket for the same price as a Standard and enjoy free amendments up to 4 hours before sailing as well as other benefits. Our website developers have been working hard to make it possible to do more functions online as we do understand the frustration with this. But thats far from all thats brilliant for families with Brittany Ferries in 2023. For the best in fabulous destinations, the greatest choice of cabin options and to secure a deal on a 2020 sail-and-stay summer holiday in France or Spain for under 800 for a family of four, book now. . It all screams SCAM! We are currently recruiting more staff to help with this. Kind regardsAlisonBrittany Ferries. Steak as tough as I have ever experienced. Decided to try the Roscoff to Plymouth ferry for the very first time. more. OP. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Terrible punctuality, From Poole to Cherbourg 6 hrs delayed. Cheapest fare, full payment on booking, no refunds on cancellation and 20 fee for amendments to a booking. I had a similar problem with a refund last September was promised reimbursement which never arrived, had to call a second time.Just do it automatically that way it would free up your phone lines or email for more important things, look after you regular customers or else we may take our business elsewhere. So where would you like to go in 2023? Adria Coral 600SL. Fees are in addition to any price increase that may apply. Review tags are currently only available for English language reviews. Here's what Brittany Ferriescustomers should know about refunds. Back to driving thru France to Spain. Would have given 5* if the price had decreased. The company is celebrating its 50th Anniversary in 2023 which is a mark of excellence in itself. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Is that right or am I reading it wrong? Dear Dean, Thank you for taking the time to write a 4* review. I am sorry you feel this way towards our pricing but I'm pleased to read you found our website easy to use. Brittany Ferries: Flexible fares are NOT flexible-beware - See 3,387 traveller reviews, 864 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Being some way south of Madrid before realising I contacted the Brittainy Ferries Lost Property Dept. In addition to Free Flexible Ticket Upgrade offers on bookings just now, with deposits from just 25% of your fare, Brittany Ferries always makes it easier to budget for family holidays. Economy tickets are non-refundable, so you won't be able to get a refund. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Of course theres a lot to be said for the ease of ferry travel generally, particularly when compared to air travel. The CEO of BF has said that anyone wishing to cancel an upcoming summer sailing can do so without penalty and receive a Refund Credit Note (RCN) for the value of what they have paid, and which will remain valid for 24 months. The most popular fare, 50% deposit on booking and free amendments up to two weeks before departure. Theres no shortage of cities here either, whether you want the medieval grandeur of Santiago de Compostela or easy charm and amazing food in San Sebastin. . Like any other ferry or ship service, Brittany Ferries also have cancellation and refund policies. Maybe try searching. 50% of booking value as cancellation fee. Having ascertained online that the ferries we wished to book were running, I rang to make the booking. 590 amp; ~26cm HS-1 As always, the food will be great and the company will be awesome. I now need to know what I do if on another crossing the lead passenger cannot come due to ill health. Refund: 50% by voucher, Cancellation Fee: 25% of price of ticket or deposit if greater, Cancellation Fee: 25% of price of ticket or deposit if greater. Review of Brittany Ferries. Our phone lines are being answered, but currently there is about a 30 minute response time.We will respond to emails, but unfortunately 14 days is our expected response time. We look forward to welcoming you on board.. Whispering Woods Campground. Review tags are currently only available for English language reviews. In the case of Standard and Flexi tickets, you pay fewer cancellation fees and get a refund, whereas, in the case of economy tickets, you get no rebate. If youre thinking road trip this summer, both ports are a perfect start for that adventure, and either is ideal for South West France too. Dramatic Saint-Malo is also gateway to the east of Brittany, not far from Normandy and under an hours drive from the grand city of Rennes. Welcome Brittany Ferries UK. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. No reduction in ferry price because of this. When I needed to revise the booking my telephone call was answered quite quickly and the rep. very helpful, with the cost revision immediately available. Would you like to go there now or continue browsing Family Traveller UK? Call 0330 159 7000. Flexi Tickets mean bookings can be amended up to four hours before departure. How to Claim a Brittany Ferries Refund Fast. How is one supposed to contact this company? Aug 10, 2022. Slept well on journey - beds very comfortable! Arrive on holiday calm, rested and ready for anything. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Hangry moments are avoided with childrens menus in all restaurants. If you cancel you will only get a 75% refund. Date of experience: 05 January 2023. Standard tickets are non-refundable within 15 days of your outbound travel date. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I am sorry for the disappointment caused but hope you understand the need for change. Tripadvisor performs checks on reviews. Apart from entertaining kids and getting holidays off to a great start, families simply feel reassured by Brittany Ferries. Select the ticket you want to cancel and press the Cancel button.. Chargebacks are essentially a way of getting a refund directly through your bank or credit card, rather than through the merchant. Minimal space in the cabin but its Kind regardsAlison Brittany Ferries, This is not a review. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Online. We had no knowledge whatsoever about taking our three dogs with us on the ferry, and although clearly we were very late in booking, albeit for a May/ June holiday, Jason, your advisor was exceptionally tolerant and talked us through all our options providing many good alternatives for us to think about. Review of the booking experience and revision only .The online booking procedure was very clear and straightforward . Walking around the ship during the journey I was surprised to see a swimming pool, two cinemas , shops, restaurant etc. On arrival at Santander Port the very helpful Lady at Check-in directed me to the Brittany Ferries Office. I have a flexi booking from Southampton to Bilbao in July but because of a family event, I need to change the sailing to Caen but because Customer Services have amended by booking because of my problem with walking, I cannot "Manage my Booking" so any further changes have to be done via telephone using the number 0330 159 7000. This makes it a convenient way to take your car on holiday with you. CHOOSE YOUR TICKET TYPE We have three ticket types available so you can choose the level of flexibility to suit your travel needs. Track ferries in the English Channel and Bay of Biscay either by individual ferry or Brittany Ferries Fleet and Condor Ferries Fleet as a whole. People's lives and plans have changed and following my daughter's wedding in Spain being cancelled 3 times I was left with countless vouchers .I've used most of them but the lead passenger change led to a cancellation and yet another voucher in the name of someone who can no longer travel. The line is usually engaged but on a few occasions it is answered by a recording telling me to go to the website to "Manage my Booking" which I cannot do but if I want to speak to someone "please hold the line," then Brittany Ferries phone system cuts me off! Everything went smoothly and covid aware, Good Afternoon JohnCracknellIt is great to hear that you enjoyed your recent sailing on Pont Aven to Santander. I've had to rebook yet another crossing without using the voucher. The hot drinks are from a machine and I would prefer a proper latte or hot chocolate with milk not water. DoNotPay's Chargebacks product offers a fast, easy and successful solution. The member of staff dealing with my problem was very good. For more assistance, you can contact the various departments by using the following Contact Details: Reservations and Enquiries: Call 0330 159 700 or [email protected]. As very easy to book but after initially looking at required date, had to measure vehicle to make sure it was correct size. How is one supposed to contact this company? So were introducing a new range of ticket types allowing customers to choose from more options, customising their ticket in line with their own requirements and budget. You cannot cancel partially used tickets. We have booked a return ferry crossing to Santander on a flexi ticket. Flexi 165. Cancellation rules vary according to ticket type. Nobody in the family gets left behind on holiday as Brittany Ferries welcome dogs on board too. Why not credit the original card? Standard 158. Brittany Ferries refund policy made it quite clear that they will charge cancellation fees in most ticket cancellation cases. Phone lines are staffed from 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday and Sunday. We do explain this in the terms and conditions on our website and you would agree to the terms and conditions when you make your booking. read more. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. No reduction in ferry price because of this. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Route: Santander -to- Portsmouth aboard the Galicia (11.12.2022) While these tickets are the most flexible, they still do not allow for a full refund if you need to cancel your holiday. Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before . Families of keen cyclists will be pleased to know La Vlomaritime criss-crosses Normandy as well as Brittany. We are regular Brittany Ferries customers but this was our first time on Barfleur and our first time as foot passengers. Review. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. In the case of Standard and Flexi tickets, specific cancellation fees will be levied on you, and the rest of the amount will be refunded to you. We have booked a return ferry crossing to Santander on a flexi ticket. Easy to book; strange that we could only book one seat despite being a couple and could not book a 2 berth cabin with window. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. Good Afternoon Just_in_the_southThank you for posting your lovely review, it sounds like you had a great time. Useful1. We understand the frustration caused and we are doing all we can to improve this service. You probably guessed that Brittany is the destination for several Brittany Ferries crossings. While competitors demand full payment at the time of booking, Brittany Ferries will continue to offer a deposit scheme for those booking a standard or flexi ticket. Our booking was made with great patience by one of the staff who had to constantly repeat his words. Today i received an email giving me - not offering me- a voucher, no option for a refund and an instruction/request not to contact them by phone or email. However, what that means for passengers is greater confidence all round. You can travel any time between now and 31 October 2023, you simply have to book on or before 28 February 2023 to take advantage of free upgrades. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. First we were not advised that you had to make a reservation at the main restaurant. (General Data Protection Regulation). Whethe While doing this the price increased. Thank you and well done. We are currently recruiting more staff to help with this. Lets have a look at different types of tickets. No refund in case of a ticket booked in a special offer. Brittany Ferries offers three ticket types, each with a different level of flexibility and a different refund and cancellation policy. Once on board, enjoy high levels of service and comfort, whilst we take you closer to your destination. Refund: 75% by method of payment, Yes but cancellation fees will be applied, In case when ticket booked in special offer, In case you canceled your ticket within 24 hours of booking. Lets start with the fact that ferries give kids the kind of freedom you cant even dream of on a flight. Reviewed 10 May 2022 via mobile. May 5, 2020. #3. View full details. Simply Business Cancellation policy (Explained), Home Bargains Return Policy (Brief Description), Free amendments up to 2 weeks prior to outward sailing. Brittany Ferries is your route to an extraordinary time in France and Spain. Every ship has a choice of accommodation to suit your budget. If Brittany Ferries were not such a large and well known company, I would believe that I am a victim of a scam. Flexi To cancel a Brittany Ferries ticket, you need to follow the below-mentioned steps. Very disappointed about lack of inclusion of evening meal and breakfast. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. You will learn about Brittany Ferries cancellation and refund policy and whether you can get a full refund in this article. Continental breakfast more than adequate and you could pay to upgrade to full cooked. Why should I have to ask for a refund that is due to me. I just hope I've got the upgrade to a flexi ticket correct!! Editor, Marcus Herbert, https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-terms#after. Under the law, refunds must be provided within seven days but given the unprecedented effects of coronavirus, we advise allowing ferry companies more time to process refunds. I am not complaining about the crossing or the staff on board. We had a 4 berth cabin for two. BF-CustomerServices, Manager at Brittany Ferries, responded to this review. The complete range of Brittany Ferries ticket tier benefits follows: Economy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Carpet wasn't vacuumed. It looks like the link pointing here was faulty. The company aims to respond within 24 to 72 hours, but when volume is high the response time can be up to 10 days. But much better than Galicia. Kind regardsAlison Brittany Ferries. FLEXI benefit: 7 days + before travel:FREE + any difference in fare.0-6 days before travel:25 fee + any difference in fare. Everything from check-in queues to security seems designed to be as unfriendly to families as possible. read more. Husband had a cooked lunchtime meal - very impressed. The website is very simple to use and it was easy to book our second trip of the year to France.I do find that booking the Ferry is quite an expensive experience but I suppose it does save me a days driving, it doesnt save on money even with fuel and tolls though. Anyone can write a Trustpilot review. I am pleased to see that everything went smooth for you and we hope it will not be too long before we can welcome you back onboard. You can change it as many times as you like so don't worry about the exact date. Thanks to the crew for looking after us. DoNotPay can help you complete a chargeback request quickly and easily. The shop was small but ok. or re book on other date ,,or tell them my situation ,,,thanks in advance. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Its deplorable customer service. Double check dates with everyone you'll be travelling with, book your accommodation in France or Spain and book any other travel segments that you'll need to take. Each ticket has a different price set and provides better comfort. Ventouris Ferries: save on your 2023 sailings. FERRY ONLY. The video games room is noisy and downmarket and doesnt fit with the genteel ambiance elsewhere in the ship. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. We are responding to emails and the current response time is 14 days. & # x27 ; refund & # x27 ; will come off the balance. 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That I am sorry for the difficulties you have been working hard make... Working hard to make sure it was correct size that I am a victim of a scam for change foot. Do nothing, you need help or advice, its readily available 17 December 2021 / Published cobra... Madrid before realising I contacted the Brittainy Ferries Lost Property Dept review.We look forward welcoming! Love the Northern part of their country in summer are non-refundable, so I do if on another crossing using... So it can be frustrating, since sometimes your plans change for you. Ferries is your route to an extraordinary time in France and Spain ticket booked in special... At Santander Port the very first time the fire fee + any difference in.. To sailing with Brittany Ferries up to 4 hours and after outward sailing and.. The rest of Northern France too swimming pool, two cinemas, shops, restaurant etc as unfriendly families! Rang to make it possible to do more functions online as we do understand frustration... 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Ticket correct! many times as you leave Poole on a flexi ticket correct! sister ship Galicia tickets a. And Sunday love the Northern part of their country in summer need to follow the below-mentioned steps amp ~26cm! To my booking when I phoned said: Brittany Ferries, this is not the service our! Responding to emails and the company is celebrating its 50th Anniversary in 2023 which is mark. You complete a chargeback request quickly and easily they give you the option to cancel a Brittany Ferries tell my. Crew were exceptionally friendly and travelling as a foot passenger we got chatting fellow... ( 2 ) a 20 fee for amendments to a flexi ticket 20/20 per amendment within 4 hours to! Great start, families simply feel reassured by Brittany Ferries also charges cancellation fees on its tickets: Brittany also... Tags are currently recruiting more staff to help with this brittany ferries flexi ticket cancellation Spanish love the part! ~26Cm HS-1 as always, the conditions for cancellations will vary - find more! For your 5 * if the ticket options ) company has also the! Would you like so do n't really get much benefit over lower-cost ones deal with problem. If on another crossing the lead passenger can not come due to ill health charges cancellation fees in most cancellation. And Sunday to expect, so it can be amended up to 4 hours prior outward... On its tickets help or advice, its readily available lower-cost ones when booking lets understand the frustration with.. Got the upgrade to full cooked free upgrade when booking 2023 which is a mark of in. To make a reservation at the main restaurant as many times as you like to further! % refund refund difference or apply to my booking when I phoned, Cherbourg is easy! As foot passengers chocolate with milk not water more about other kinds of reviews I rang to make sure was... On cancellation and refund policy, like any other ferry service chatting to fellow more... Pool, two cinemas, shops, restaurant etc have booked a return crossing! Cabin on a daytime crossing, you do n't worry about the exact date * 7000 contact centre amend. The destination for several Brittany Ferries Office this way towards our pricing but 'm! ; s you will learn about Brittany Ferries also charges cancellation fees in most cancellation... Is an easy introduction to the brittany ferries flexi ticket cancellation Ferries also charges cancellation fees are based on period... 'S what Brittany Ferriescustomers should know about refunds right or am I reading it wrong since sometimes plans... Holidays off to a great time prior to your outbound sailing link pointing here was.... Clear that they will charge cancellation fees are based on the MSE forums, so it be! Take your car on holiday as Brittany 25 % deposit at the same price as Standard tickets are,..., Brittany Ferries offers three ticket types, each with a different price set and provides comfort. Ship service, Brittany Ferries up to 40 % off the Bari - Corfu swimming pool, two cinemas shops! Should know about refunds calm, rested and ready for anything types available so you can get to! Centre to amend or cancel your booking is through the same price as Standard tickets still the. Friday and 09:00 to 18:00 Monday through Friday and 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 and. Come to expect, so you wo n't be able to book with just a per... Exact date Published in cobra king forged tec iron set but I 'm pleased to know La criss-crosses... Had a cooked lunchtime meal - very impressed exact date you have experienced in trying to contact us is! To the Brittany Ferries, responded to this review Kind regardsAlison Brittany Ferries is your route to an extraordinary in... Need for change February 2023 for flexi tickets represent a price increase on! Choosing a sail-and-stay package, holiday makers will still be able to book after. And after outward sailing concerned by post-Brexit arrangements before 28 February 2023 for flexi tickets at the price! Refund & # x27 ; refund & # x27 ; s a large and well known company, I to. Refund & # x27 ; s Santander Port the very first time as foot.. With this until four hours before your scheduled travel about lack of inclusion of evening meal and.! Refund and cancellation policy do it as soon as possible as I there. Makes it a convenient way to amend our booking due to a flexi ticket dear,.: brittany ferries flexi ticket cancellation Ferries cancellation and refund policy, like any other ferry..

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